I love this spa. Everyone there from receptionists to therapists are top notch... professional, courteous, accommodating and extremely customer oriented. The facilities are exceptional even though the changing room and reception areas are small. The jacuzzi is amazing and lots of places to lounge and relax. This is my oasis for a relaxing, pampered spa day!
Our experience at this wonderful spa was for the most part wonderful. We had the Sweedish Massage which was the best I've ever had, he used just the right amount of pressure. We also had mani's and pedi's. The pedi's were awesome but the mani's left us with sadness. My mani when looking at it after we left was a mess under the nails and polish all over the skin underneath the nails, my daughters nails were half painted. That being said we would go back again but skip the mani's.
Wow, I did not stay at this hotel (Cosmopolitan) but they have a great little spa. When I say little, its boutique style. I love that you are not herded through like sheep. The day I was there, I was the only one until after lunch, when some girlfriends enjoyed some "Spa time" in the solarium which opens up from the entry way of the spa... you would never know this "Zen Space" is tucked away in the heart of the city.
My Canadian girlfriend uses this place all the time for her "monthly maintenance" urhhh yes thats waxing! The concierge at my hotel confirmed my friends recommendation for a great spa. Both the ambiance and service were just right. Zen spa tea and pastries in the relaxation lounge, then a dip in the large jacuzzi were all nice additions I did not expect. I am so happy I was advised to bring my bikini so I could saok before my massage. My lady Asami really is from Japan. I had booked my relaxation massage the day before, but they had a same day special and I was able to add a facial for almost half the regular price. My face says thank you...
I only get to see my friends while here in Toronto on business travel. I will definitely try and stay at this hotel, as the spa is just an elevator ride away from the rooms. The receptionists on my way out mentioned that you can combine a room with spa services and she gave me a tour. I love that the room she showed me had a small kitchen and a yoga mat! I am going to see if I can get the Mr. to come next trip and share a couples massage. He's not a hockey fan, but I think there is enough to do in Toronto to keep us both busy.
When I exited the hotel, there was a full on movie crew between the spa and my hotel (King-west) I felt like I was in Hollywood.
Warm experience, friendly staff and a steal of a deal! I will be requesting to work in Toronto soon so I can return to what felt like my own private spa.
I am not sure I want to write a review as I want to keep this haven a secret.
Recently returned to this spa after trying a few others in town. Hidden on the 4th floor of the hotel I was met by an unfamiliar receptionist, I reviewed my treatment choice and filled out a medical form. I took advantage of a new promotion 90 Facial for the price of their 60 minute version. Deal. After taking care of my bill I was shown around the facility's and changed into a nice robe. This spa is quiet and only had 4 or 5 treatment rooms with a large Solarium and Jacuzzi pool. Tasty pastrys and herbal tea after my facial were a wonderful touch and distracted me before I went into my massage. Almost felt like I had the place to myself as only one couple were there enjoying a snow day off work. I have to say the male massage therapists (sorry can't remember his name) was amazing. I get massage almost once a month and he was professional and had a great style. I heard a hotel guest raving about his massage with him in the locker and I have to agree. With many new specials just e mailed to me, I will be back soon.
Me and my friend went there for one of their package, but the place is a bit hard to find.
The spa itself is very inviting and bright, and the stuffs were nice.
The treatments were ok but not the best, our massage got cut down from 60mins to 50mins.
They don"t even have a dryer for the pedicure, my nail got chipped before i went home.
My bridesmaids and I each did a swedish massage which was amazing! Prior to the massage, I got a pedicure done which was by far the BEST I've ever had. She was so thorough and gentle and was just the sweetest. I've been here a few times before and still love it here. Fantastic spa!
Being a plus size woman, I was happy to discover that they had plus size robes. It was a great experience from the beginning to the end. I had Tasha, and she went out of her way to make sure that my spa evening was worth every penny. I would not hesitate to go back again. A few of the bonus points: Plus Size robes Clean Friendly Tasha's amazing talent to make me relax Full treatments, rather then it shortened
The washroom/shower was smaller than I had expected. the hot tub setup was a bit weird, but the tea and snacks they had was delicious. Massage was great. I had Shaoyang Han and she's able to give lots of pressure and light pressure if needed.
Relaxing environment. Would suggest more private change rooms, but overall great couple massage. Was just what we needed. Thanks!
It's so worth it for the entire ambiance and the massages are superior to anywhere else. We travel from Mississauga to get our massages at Shizen! Please open a location in Mississauga!!!!!!