The staff is really welcoming, since the moment you walk in the facility. They promptly come to you, ask for your jacket, confirm all the services I booked and then guide me to my area and cordially guide me to the spa introducing me to everything. They called by my name at all times, offered an amazing ginger tea.
The massage and the facial were incredible. More than I could expect. I will definitely come back.
My second time there. They have a nice reception with water, honey and cookies for clients and they also have free parking. They use good products for the hydrafacial but I did not like how they didn't use the steamer for the facial (they used hot towels instead which is not the best for extractions). While I liked my facial aesthetician, she was a bit pushy and not careful when fixing the sheets over me (she pulled the sheets low, revealing my breast at one point). I felt the room could have had better ambience as well.
I brought my husband to our annual side-by-side facials...and, just when I thought Rain could not outdo their last visit, they did!
Everyone went above and beyond for us - from the welcome tea at the beginning, to the massages during the facials, every moment of our time spent there was magnificent.
My thanks go out again, as always, to Manni and her team. I have never met such passionate, caring, lovely individuals.
Just used my Gift card at Rainspa and Salon , loved the atmosphere and also loved the staff and service i can't wait to go back.
Before booking and appt, I noticed they have Specials on their website, which caught my attention. When I called, I told them I had a gift certificate through wayspa.com, that I'd like to use it, and maybe book one of the Specials I had read online. They told me I couldn't apply the certificate to those Specials and that I needed to book other services from their 'menu' in order to be able to use the certificate. I wasn't happy hearing this. It felt as if they didn't really want my business. ....and so, I took my business elsewhere.
Visited the spa a few months ago and had a couples massage and manicure done - absolutely loved it. Reception was so friendly when I walked in and offered me the most delicious ginger honey tea to drink. Came back again to get another manicure done and I am very pleased with the service - she was so sweet and the conversation was so pleasant. Would highly recommend this spa.
loved it, and will absolutely be going back, and recommend this to friends and family.
i would just like a better flow, of in between appointments. just a suggestion, overlapping and having to wait for the change rooms was a bit uncomfortable. But overall i love it! thank you!
Massage was amazing but not the mani and pedi.
I will go back for the massage.
This was my first time at this spa. I enjoyed a 45 minute deep facial and 1 hour full body massage. I found all the staff friendly, sensitive and professional and my overall experience delightful. Most recommend to friend and family. Tara Minesta
My boyfriend and I booked a couples massage and enjoyed it much more than we thought we would. The staffs were incredibly friendly and they even brought us to a separate lounge area after the massage for privacy where we could enjoy some tea. We were completely relaxed after. Definitely will be a regular date spot for us.