I got a facial today in Novo Spa and it was one of the best I have had. The esthetician identified the issues with my skin right away. Every detail was taken into consideration and treated perfectly. I didn´t get any reaction to the products. The neck and head massage was amazing. She asked me specifically what areas I needed to be worked on and she did a great job. My muscles felt really relaxed afterwards!; it was exactly what I needed.
I also enjoyed very much the equipped small lounge were you can fix yourself a nice cup of organic tea. I am really impressed with the facilities they have and the professional treatments they offer. I have received an excellent service and definitely will recommend this spa
I went to this spa today for a massage. For some reason it's hard to find a place for massages in Yorkville! Anyway, I found the place very comfortable and the woman who performed my treamtent followed my instruction well.
Very professional staff made me feel comfortable.
Excellent. We got pedicures and both enjoyed the experience. Toes look great! Thanks.
My massage was in a room very close to the reception area, and I heard a lot of chairs squeaking on the floor, doors slamming and people talking throughout my entire massage. Massage was amazing but would have been more calming without a soundtrack.
Novo Spa was amazing! The staff were accommodating and the treatments relaxing and professional. The facilities are centrally located and accessible. Perfect way to end the work week.
I thoroughly enjoyed my day at Novo Spa. The staff were very warm and welcoming and the atmosphere relaxing. I especially liked that my facial was booked directly after my massage so I didn't have to move and could remain in a relaxed state throughout. Athough I realize this, together with having the same staff member perform all my services, is not always possible due to volume of customers, it made for an ideal day for me. Lunch was also delicious. The only things that would make this spa more perfect for me would be if there was a hot tub for use in the women's locker room and if I couldn't hear the traffic outside. Other than that, the facilities were wonderful and I would definately go back again!
The Massage and Manicure were great but the receptionists were quite cold. Also, the receptionist hung up my jacket for me, and when I went to get retrieve it (which she did not offer to do for me) it was on the closet floor.