I have been to Novo many times and I enjoy it immensely every time. I had a bad back and went to another spa to get a massage and that was a big mistake. I went to Novo a few days later to get a proper massage and it helped so much. The staff is amazing and so friendly. I will be back
The staff were all very kind and courteous, the services were excellent (I did quick trip + a steam bed treatment). I have visited before and would definitely recommend to others. Thank you Novospa for a great start to my birthday weekend!
I have tried several different spas from central TO west into Mississauga in an attempt to find a great massage on a budget but nothing compares to Novo. If I'm going to spend the money at all, I might as well be satisfied. And Novo satisfies every time. RMTs are high quality and the overall facilities are accommodating and necessarily quiet.
This my fav spa retreats. I have recommended 3 people that have also become regulars. The service, facilities and treatments are A++
I definite gem in the Yorkville area.
Nice and comfortable Spa
Treatments are ok, but me and my friends booked for an hour massage, we got cut down from 60mins to 45mins, we even arrived half an hour earlier.
The receptionist was nice enough to charged us 45mins instead of full hour.
Could do better, will try again.
I booked a spa manicure before my vacation. I really enjoyed it. It was very relaxing and the lady provoding the service was super friendly. I loved the atmosphere as well. All in all it was great, and I will visit again soon!
Not sure why this spa has such a low score. I've gone here for years and it is definitely above average. It's not as fancy as Stillwater but it is luxurious enough to enjoy a spa experience. Cozy robes, slippers, tea, lounges, a sauna, the place gets a solid A from me!
Celebrated our 4th year anniversary yesterday and came to Novo. Didn't know what to expect since it was our first spa experience, but we were treated superbly well through our visit. The staff were nice, and the facilities were amazingly well equipped, comfortable and calming. The couple massage treatment was wonderful and bubbly and chocolates were amazing. Great spa, and we will definitely be coming back.
Amazing service and treatment. They really pamper you from start to finish. Had a Hydradermie Facial. Pretty good price for the quality of the service. I was able to use my Wayspa vouchers which was another plus.
I've been coming to Novo for about 6 years. It is one of the best spa's I've ever been for a massage. This spa is very relaxing & comfortable. It's one of the most affordable for massages & in the heart of Yorkville. If you're looking for a spa with lots of water facilities, this is not the place to go. But if you're not bothered by all that, then please do come visit. I've had a manicure/pedicure too once & it was really great. I plan to go this Monday for Massage & Pedi.