I went here for the first time yesterday, and it is now my favourite spa in all of Vancouver. What really makes them stand out is their unique services: they have hard waxing, which is much less painful and damaging to the skin than regular waxing. Their laser hair removal treatment also is minimally painful, and it was my first time doing it! I can't recommend this spa enough, I've been raving to all my friends about it.
My waxing appointment was with Barbara who walked me into a little waxing room, and gave me a towel for modesty and some wipes for cleanliness. She was really excellent and the entire process was almost completely pain free. Honestly. I was surprised. It was also quick, I was done in less than a half an hour. She had a great attitude, was so friendly, made me feel comfortable and not awkward at all. Finally I found spa that use hard wax and even my favourite from France, Peron Riggot.
After waxing I had deep tissue massage with Fuku. She did a (very) deep tissue massage with trigger point work from Fuku and it was hands down, the best massage I've ever had. She got into knots I didn't even realize I had. My back, neck, and limbs are all jelly. This spa is hidden treasure in the centre of downtown and a few meters from Seawalk. Absolutely fabulous :).
The facilities were not the ideal, but I did not necessarily expect the ideal (massage chairs for concurrent pedicures and manicures, side by each so my mom and I could sit beside each other and chat). For the facilities that they did have, the staff were excellent. One of us had some perhaps out of the ordinary foot problems, and Phyllis was excellent in attending to those, both in her manner and in her apparent knowledge. We definitely appreciated the service we got, both from Phyllis and Mara.
Very professional staff and clean facility.
The facility itself is lovely. I go there to get gel nails. I have a couple major complaints though. I usually schedule my appoinments for Tuesdays in the morning, and I would never get a phone call to confirm my appointments. I would end up calling them to varify, and one time, they didn't even have a record of my booked appointment. Another major issue I have is that since August 2010 (when I started going to AbFab) I have had two different women doing my nails. Just this week I got a phone call (on Sunday) saying the person who has been doing my nails is no longer with them and my appointment is cancelled (Tuesday). They have no other people that do gel nails, so now I'm left looking for a new place to go.
Excellent. Facilities good, Staff excellent, service great. Judy and Lily were excellent. Thank you. Will have to return. Ron & Shelly Brunelle
Melanie did a great job. I had never had reflexology before and I found it very good and would consider having it again and I always enjoy a massage.
The spa is very nice and tranquil. I think I was in the couples room as there were two massage tables and the rooms was very spacious and comfortable. The esthetician was very friendly and the services met my expectation.s
I had the best service ever! I have never felt so welcomed and looked after!
Relaxing atmosphere - just what I needed. Treatments and staff were very professional. Some issues with sound travel and with appointment timing. However, I would still recommend this spa .