This is my second time there and It is absolutely first class spa! I felt like I was in one of the Toronto spas that had everything available from head to toe. The facility was beautiful..so unexpected...... The receptionist was very warm and welcoming and offered to take my jacket and made me a hot Latte..the storm was bad outside. I had a pair of clean slippers....and my esthetician was Polish, great lady and was very accommodating about my skin issues. My pedicure was wonderful and I will definitely kep on going back. I don't know why people had a few negative review about the spa but its nothing like that!! Thumbs up .....
I was greeted as soon as I entered and made very comfortable immediately with a delicious cappaccino. My esthetician was Jamie and she was excellent. Great mani and pedi and facial was excellent with a wonderful shoulder massage. I have mild eczema on my hands and she recommended a parafin treatment which left my hands smooth and the eczema really subsided for the next day where it had been extremely itchy before that. I higthly recommend her as an esthitician. I loved the adtmosphere of the spa and the chairs and beds were extremely comfortable as was the temperature in all the rooms. The only thing I didn't like was that it was a bit open and high ceilings which made it quite noisy at times. All in all this was a really wonderful spa experience.
I get my hair done there on a regular basis. Very friendly and welcoming staff and great prices for mens wash and cut. They also have a men's line called Comfort Zone. Although a little pricey it's well worth it. I've had the same shave cream bottle for a year. A+ all around.
It truly is a very sophisticated, upper class spa. The staff is very friendly yet extremely professional. I loved the facial massage......The best part was my snack plate..fresh fruits, cheese and crackers with my favlorite latte!!! My esthetician really cared about my skin concerns and recommended the best product.
I sent my girlfriend there...and all I heard back from her for the whole week how much she loved it and wants to go back with me! I finally agreed to go with her, and let me tell you...absolutely greatest friendliest and nicest staff....Greatest service received...enjoyed a light lunch as well.....and will definitely go back!!!!!! I tell all my friends to send their girl friends there!!! Ku'r is definitely a place to go and de-STRESS!!! I love it there!!
I arrived at the spa 10 minutes early and was warmly greeted by the receptionist who told me my registered massage therapist would be avaliable shortly. My massage therapist arrived 15 minutes later and was not very warm or friendly. She didn't seem like she wanted to be there. I had the hot stone massage and it wasn't very good as the massage therapist did the massage very quickly and sporatically so I felt like she was rushed and I didn't feel very relaxed. The music in the room was very loud and I could still hear all the noise, loud laughing, and talking on the spa floor. My massage therapist didn't even give me the full 60 minute massage that was required and I only got 50 minutes of massage. With that said, the spa was very clean and contemporary looking; but unfortunately, that isn't enough to get me to return to the spa.
Everyone was so friendly and welcoming! The price was definitely worth it!! I will definitely recommend!! The service was one of the best I have eve had! The signature facial is definitely a must!!!!!!
Ku’r is an amazing spa experience. From the staff and design to the services- it definitely was the best spa experience I’ve had! I recommend everyone to visit- you won’t regret it!!!
I took my mom there..so we both have a spa day at Ku'r! Wow...i cant describe how wonderful it was! Their pedicures and facials were awesome!!! When we were all done, they offered a complimentary hair treatment as well, now we go there for all our salon and spa needs!!! I LOve that place!!! Best staff, best food, best service, and on top of it all, cleanest spa I have ever been to!!!!
I've never thought Kitchener would have such a beautiful spa. The experience was absolutely amazing! The staff was so friendly and welcoming!!Best service I have ever had!! I would definitely recommend their facials and pedicures because its the est that I have ever had!!! A MUST GO!!!