Card Balance Inquiry - WaySpa

Gift Card Balance Check

Pick the type of Wayspa Gift Card you are holding and follow the instructions to get your card’s balance.

For issues with your Single-Use card, please call Customer Service at 1-800-929-7723.

  • Customer Support business hours are 10 a.m. to 11 p.m. ET, 7 days a week.
  • If you are still having problems please click here to send us a note, and we will respond promptly.
  • If you have a gift card without a PIN, your card is good at all participating spa and wellness locations. However, for your security, card balances without a PIN are not available for online inquiry, please call Customer Service at 1-800-929-7723.
  • For the best spa experience, please be sure to use the card balance for your scheduled treatment.
  • If your total bill exceeds the card balance, then pay the remaining balance with another form of payment.
  • For spas near you click here.
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