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The Spa at the Windsor Arms

Rated 4/5
Work 18 St. Thomas Street Toronto, Ontario M5S 3E7 Canada
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Reservations: (416) 934-6031
 

Customer Reviews

I always enjoy my experience at the windsor arms Spa. In fact I really missed it when for a short while in the past it was no longer on the Way Spa list. Its really the only ... Read more

I always enjoy my experience at the windsor arms Spa. In fact I really missed it when for a short while in the past it was no longer on the Way Spa list. Its really the only day spa in Toronto that I go to. My treatment with Zizi was the best. I had the anti aging facial. Darphin products are excellent and suit my needs well. I like the Windsor Arms Spa because it is small and personal and very, very meticullously clean. I will continue frequenting this Spa.

5out of 5

Josephine 11/21/08

 
 
 

The people working there were excellent, but the expereience would be even better if the spa has more space.

The people working there were excellent, but the expereience would be even better if the spa has more space.

4out of 5

Anne 10/22/07

 
 
 

I love this place which is why I return and was ecstatic to find it as part of your roster of spas. Keep them!

I love this place which is why I return and was ecstatic to find it as part of your roster of spas. Keep them!

5out of 5

Josephine 09/04/07

 
 
 

I thoroughly enjoy coming back to this spa because it's so intimate. The ambience is such that it makes one feel comfortable, relaxed, and pampered. The staff are always ... Read more

I thoroughly enjoy coming back to this spa because it's so intimate. The ambience is such that it makes one feel comfortable, relaxed, and pampered. The staff are always friendly and helpful.

5out of 5

Christine 08/29/07

 
 
 

One of the BEST spa days I've had and THE BEST massage I've ever had. If you want a true day of relaxation at a wonderful, clean spa with great staff (except for the ... Read more

One of the BEST spa days I've had and THE BEST massage I've ever had. If you want a true day of relaxation at a wonderful, clean spa with great staff (except for the receptionist who checked me out - she was downright rude for no reason at all) then go to the Windsor Arms - it's my favourite new spa!

5out of 5

Kathy 07/29/07

 
 
 

We were very rushed, and were told to arrive at 11:15 for our 11:30 appt which still was not enough lead time for them! Once we got there, we were informed by the front desk ... Read more

We were very rushed, and were told to arrive at 11:15 for our 11:30 appt which still was not enough lead time for them! Once we got there, we were informed by the front desk reception that we could use the facilities (pool & sauna) However, while having our pedicures, I was told we could not go to the sauna, as it would ruin our pedicures..very confusing information from two members of the staff. My massage was by Nael...and I strongly recommend that someone who likes a deep tissue massage specifically books with him. I was like linguine afterwards! As for pedi..i had the hot stone which was a complete waste of money...in fact the entire pedicure was a waste of money..my cuticles were not trimmed completely, nail lengths varied, and were crooked, still had rough patches of skin, polish was too thick, and chipped two days later. As for the hotstone portion...it was a big rock that was rubbed up and down the calf...and that is it. No rocks between the toes, no massage, nothing special to warrant the cost. An extreme disappointment. I was not impressed with the pedi, nor was the other 3 ladies I was with. In fact, they were so disappointed, that one of the girls went for another mani/pedi two days later. With the exception of the massage, I would not be running back here anytime soon

3out of 5

Natalie 06/04/07

 
 
 

I was looking fora full day of pampering and although staff were poltie and courteous i did not feel as pampered as I do at my normal spa.

I was looking fora full day of pampering and although staff were poltie and courteous i did not feel as pampered as I do at my normal spa.

3.5out of 5

Leanne 11/12/08

 
 
 

Really great experience.

Really great experience.

4.5out of 5

Vanessa 10/07/07

 
 
 

A beautiful spa with a few draw backs. The spa itself is absolutely stunning. Had a great time taking in some sun on the deck after my treatment, followed by a lovely dip in ... Read more

A beautiful spa with a few draw backs. The spa itself is absolutely stunning. Had a great time taking in some sun on the deck after my treatment, followed by a lovely dip in the pool. Where the spa fell short was in the treatment and service itself. The massage wasn't very relaxing, and the staff including reception and therapist were not too friendly. Despite the poor service, it is such a beautiful spa that I would definitely give it a second chance in the future

4out of 5

Puja 09/04/07

 
 
 

Staff couldn't remember my name or what services I had booked, I was asked several times - once rather rudely. I have been to this spa 3 or 4 times - I will not go back.

Staff couldn't remember my name or what services I had booked, I was asked several times - once rather rudely. I have been to this spa 3 or 4 times - I will not go back.

2out of 5

Florence 08/17/07

 
 
 

It's my 2nd time returning to the spa and the treatments and facilities were the same on both trips....excellent. The rooftop deck is also very nice. I would recommend ... Read more

It's my 2nd time returning to the spa and the treatments and facilities were the same on both trips....excellent. The rooftop deck is also very nice. I would recommend bringing your own sunscreen and a hat as there is only one section that has a cover.

4out of 5

Tim 06/20/07

 
 
 

I always appreciate the cleanliness of the Windsor Arms Spa. I have had a bad experience elsewhere and got an infection - so I really appreciate that they go the extra mile to ... Read more

I always appreciate the cleanliness of the Windsor Arms Spa. I have had a bad experience elsewhere and got an infection - so I really appreciate that they go the extra mile to make sure everything is sanitary. Of course, the people that work there make me return again and again. It's the perfect place.

5out of 5

Elaine 05/11/07

 
 
 

I always book my Windsor Arms experience through Way Spa because it works. All I have to do is relax and enjoy!

I always book my Windsor Arms experience through Way Spa because it works. All I have to do is relax and enjoy!

5out of 5

Patricia 11/13/07

 
 
 

The treatment was amazing.

The treatment was amazing.

4.5out of 5

Joanna 09/24/07

 
 
 

The message was spectacular - will definitely go back for another. The facial was good - 1 hour and 20 minutes but was left for 20 minutes with a mask on my face so feel it ... Read more

The message was spectacular - will definitely go back for another. The facial was good - 1 hour and 20 minutes but was left for 20 minutes with a mask on my face so feel it could have been shorter. Went during the week at 10am and there was only two other people there at with me - definitely nice and relaxing .

4.5out of 5

Jennifer 08/31/07

 
 
 

okay

okay

4out of 5

Rosa 08/17/07

 
 
 

Best massage I've had in a long time! Relaxing and comfortable atmosphere. Valet parking makes it easy.

Best massage I've had in a long time! Relaxing and comfortable atmosphere. Valet parking makes it easy.

5out of 5

Ola 06/05/07

 
 
 

Liked the private pool...

Liked the private pool...

4out of 5

Bryon 05/07/07

 
 
 

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