wonderful staff relaxing experienceing

wonderful staff relaxing experienceing

4.5out of 5

Zehra 11/01/08

 

 

 

Overall, I had a great time. This was my first visit to Rain. I got an aromatherapy RMT massage and a mani/pedi. The massage was wonderful - Vicky did a great job and ... Read more

Overall, I had a great time. This was my first visit to Rain. I got an aromatherapy RMT massage and a mani/pedi. The massage was wonderful - Vicky did a great job and applied enough pressure. I loved how the table reclines when I'm lying on my back and the hot towels used to support my neck and relax my forehead. The mani/pedi was great, although I wish I knew the colour selection didn't include OPI/Essie. The colours were still pretty but I was looking forward to using some of OPI's crazier colours. On the plus side, I love how my hands feel so soft, even though they weren't exfoliated. Very very nice! Some smaller pluses: I like that they have plastic slippers rather than cloth - it makes me feel they are sanitary! And they were given to me in a sealed plastic bag. The robe was warm and fluffy, really cozy. I was offered tea while waiting - I came 1/2 hr early - and bottled water after the massage. I didn't know they had a shower but went to use it after a gentleman had pointed it out. It was heavenly! It had a rain shower head, which I love using. Some minuses: Aside from the lack of OPI/Essie, I wish the lounge room wasn''t right where reception was, especially since you can hear the clacking of shoes as people make their way up and down the stairs. It disturbed the great ambience they were trying to create. Also, my mani/pedi was done in the room adjoining the lounge room which was a bit strange since anyone and everyone could sit there and watch me! Reception could have been warmer, but they were helpful when they realized my mani/pedi wasn't booked properly and did their best to accomodate me. Big Minus: This might just be me, but I really don't understand why higher-end spas don't have those UV dryers for mani/pedis. Two lower-end nail places I've been to ($15/18 manis!) use them and my nails easily last 2 weeks and the dry time is at most 10 mins. I hate how I have to sit there so long just to wait for my nails to dry! Melissa, the manicurist, used a quick-dry topcoat which definitely helped but I wonder why those UV dryers aren't part of their faciilities.

4out of 5

Ada 08/16/08

 

 

 

Very relaxing.

Very relaxing.

5out of 5

Adele 04/13/08

 

 

 

Excellent experience overall. Very relaxing and had the best massage ever. I will definately return.

Excellent experience overall. Very relaxing and had the best massage ever. I will definately return.

4.5out of 5

Cindy 04/05/08

 

 

 

Second time at Rain Spa , but first time after they moved to the new place. Everything great. I order Swedesh massage, and girl who did it , her name is Renata is beautiful and ... Read more

Second time at Rain Spa , but first time after they moved to the new place. Everything great. I order Swedesh massage, and girl who did it , her name is Renata is beautiful and do her job excellent. For sure will come again.

5out of 5

Dainis 03/12/08

 

 

 

My Swedish massage was awesome. I felt that my massage therapist, Renata, gave me a great treatment and did her best to make me feel relaxed. I was a bit disappointed with ... Read more

My Swedish massage was awesome. I felt that my massage therapist, Renata, gave me a great treatment and did her best to make me feel relaxed. I was a bit disappointed with the behaviour of the reception staff. Though they made an effort to welcome me, I felt that their behaviour was slightly unprofessional. Being my first time, I was the one who had to remind them that I needed to fill out a medical history form and showering facilities were not offered to me. You don't come across this at the higher end spas downtown. I would go back though.

4out of 5

Grace 02/02/08

 

 

 

In a word - fantastic! Vicky is an excellent RMT.

In a word - fantastic! Vicky is an excellent RMT.

5out of 5

Tessa 10/09/08

 

 

 

As usual, I was greeted by name and treated very well.

As usual, I was greeted by name and treated very well.

5out of 5

Tessa 08/14/08

 

 

 

The only thing that was a little uncomfortable someone was trying to get in all the time when I was changing.

The only thing that was a little uncomfortable someone was trying to get in all the time when I was changing.

5out of 5

Darlene 04/07/08

 

 

 

Lovely spa; calm, gentle staff. It was a wonderful experience.

Lovely spa; calm, gentle staff. It was a wonderful experience.

5out of 5

Amy 04/02/08

 

 

 

Very good experience. Will go back.

Very good experience. Will go back.

5out of 5

Vicky 02/25/08

 

 

 

massage was good,manicure was short and and not as good as other places. All the polish came off less than 24 hrs.

massage was good,manicure was short and and not as good as other places. All the polish came off less than 24 hrs.

4out of 5

May 01/28/08

 

 

 

The massage was very good by Vicki. The receptionist seemed a bit inexperienced but nice.

The massage was very good by Vicki. The receptionist seemed a bit inexperienced but nice.

3.5out of 5

Celina 09/20/08

 

 

 

I was asked to come a few minutes early yet had to wait 20 minutes beyond my appointment time.

I was asked to come a few minutes early yet had to wait 20 minutes beyond my appointment time.

4out of 5

Darlene 05/18/08

 

 

 

The swedish massage was very good, comparable to other massages I have had. I was very dissapointed with the pedicure. Not only were my feet still rough afterwards, but I was ... Read more

The swedish massage was very good, comparable to other massages I have had. I was very dissapointed with the pedicure. Not only were my feet still rough afterwards, but I was also told I had a fungal infection of my feet in front of other guests. I was very embarrassed and I feel that the technician Gabby was very unprofessional. I would not visit the spa again for a pedicure, but would visit it for other treatments.

3.5out of 5

Sarah 04/06/08

 

 

 

Nice and cozy. Very good tea offered. The RMT I had this time was very good, but there was another one I tried before who wasn't as good.

Nice and cozy. Very good tea offered. The RMT I had this time was very good, but there was another one I tried before who wasn't as good.

4.5out of 5

Agnes 03/29/08

 

 

 

it was very nice

it was very nice

4.5out of 5

Tom 02/21/08

 

 

 

My Mom said she had a great time and that the Aromatherapy massage was just what she needed.

My Mom said she had a great time and that the Aromatherapy massage was just what she needed.

4out of 5

Pelin 01/12/08