The Spa Ritual

Calgary, AB

The Spa Ritual is proud to be a leader in the Spa Industry with proven standards of excellence. Currently, the only day spa group in Alberta with the Quality Assurance designation from Leading Spas of Canada and the only spa in Canada to achieve the International Standards of Spa Excellence. Our team members share our purpose of guiding Guests on their path to rejuvenation. The Spa Ritual invites skilled professionals to apply for the following position: Title: Concierge Reports To: Spa Director Qualifications: - at least 4 years experience in customer service with an emphasis in reservations/event planning, Hotel Concierge experience an asset. - proficiency with administrative duties including accounts payable, scheduling, filing and correspondence - Sales experience would be an asset. A professional who: • has exceptional interpersonal skills and telephone manner • has a passion for dealing with Guests and understands the importance of exemplary customer service and exemplifies our philosophy of providing gracious hospitality. • handles challenges with poise, grace and sound judgment • works well as part of a team committed to honesty, integrity and professionalism Ability to: • handle Guest reservations with discretion, professionalism and accuracy • navigate computer reservations systems as well as office programs such as Microsoft Word and Excel • implement sales techniques in a professional manner • prioritize tasks and remain organized in a fast-paced environment with keen attention to detail and a strong sense of organization Please forward your resume to The Spa Ritual at careers@thesparitual.com